ABN: 76 610 299 968
Phone: (08) 6454 9916
Email: HQ@voltaic.net.au
Address: 38 Welshpool Rd, Welshpool WA
This privacy policy applies to all products and services operated on behalf of Voltaic Auto Electrical.
Compliance with Privacy Laws
This privacy policy is in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Voltaic Auto Electrical is committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner.
What Information Do We Collect?
We collect information when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. When ordering or registering on our site, you may be asked to provide your name, email address, mailing address, or phone number. You may also visit our site anonymously.
We may also automatically collect information your browser sends, including:
- Your computer’s IP address
- Browser type
- The webpage you visited before our site
- The pages within our website that you visit
- Time spent on those pages
- Items and information searched for on our site
- Access times and dates, and other statistics
This information helps us improve our website and services. It is used only for analysis and evaluation, not linked to personal data.
What Do We Use Your Information For?
We may use your information for the following:
- Personalising your experience
- Improving our website based on your feedback
- Enhancing customer service
- Processing transactions
- Serving relevant ads (Retargeting)
We also collect data about where you saw our ads and which ones you clicked on. Your information will not be sold, exchanged, or transferred to any other company without your consent, except to:
- Deliver the purchased product or service
- Administer a contest, promotion, survey, or other feature
- Send periodic emails related to your order
Note: You can unsubscribe from future emails using the detailed instructions at the bottom of each message.
How Do We Protect Your Information?
We implement various security measures to protect your personal information. Sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted for storage by our payment gateway provider. This data is accessible only to those authorised to access it. After a transaction, your private financial information will not be stored on our servers.
Do We Use Cookies?
Yes, we use cookies to:
- Remember and process the items in your shopping cart
- Save your preferences for future visits
- Track advertisements and compile data on site traffic and interaction
This helps us improve your experience and our offerings.
Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or transfer personally identifiable information to outside parties, except trusted third parties who assist in operating our website or conducting business. These parties must agree to keep your information confidential. We may also release information to comply with legal requirements or protect ours or others’ rights, property, or safety.
Non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or other uses.
Third-Party Links
We may include third-party products or services on our website. These sites have independent privacy policies, and we have no responsibility for their content or activities. However, we welcome feedback on these sites.
We use Conversion Tracking and Custom Audiences on our website. Third parties such as Facebook may use cookies, web beacons, and similar technologies to collect data and provide measurement services and targeted ads.
We use Google Analytics’ third-party audience data, such as age, gender, and interests, to better understand customer behaviour. We also work with companies that collect information about your online activities to target ads suited to your interests and preferences.
Opting Out
You may opt out of automated data collection for targeted ads by visiting the consumer opt-out page for online behavioural advertising at http://www.aboutads.info/choices/ and edit your Google ad preferences at http://www.google.com/ads/preferences/.
User Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If the information we hold is inaccurate or incomplete, you can request correction.
- Right to Erasure: You may request the deletion of your personal information where it is no longer necessary for the purpose it was collected or if you withdraw your consent.
- Right to Restrict Processing: You have the right to request that we stop processing your data in certain circumstances, such as when you contest the accuracy of the data.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes.
- Right to Withdraw Consent: Where you have provided consent to data processing, you have the right to withdraw it at any time.
- Right to Lodge a Complaint: If you feel your privacy rights have been violated, you have the right to file a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us at HQ@voltaic.net.au. We will respond to your request within 30 days.
Children’s Online Privacy Protection Act Compliance
We comply with COPPA (Children’s Online Privacy Protection Act) and do not collect information from anyone under 13 years old. Our website, products, and services are directed to users who are at least 13 years old.
Online Privacy Policy Only
This policy applies only to information collected through our website, not offline.
Your Consent
By using our site, you consent to this privacy policy.
How to Make a Complaint
You can submit a complaint in writing if you believe we have mishandled your personal information. We will respond within 30 days.
How to Contact Us
For more information about our privacy policy, contact us at:
Email: HQ@voltaic.net.au
Phone: (08) 6454 9916
Address: 38 Welshpool Rd, Welshpool WA